Ready to make your health center profitable, but have no idea how - or what skills you need to develop to be a successful CEO?
Join CEO Connect's 5-month Boot Camp designed to teach you the strategies to drive up revenue, build the reserve, increase operational efficiencies and create a reputable workforce culture.
JOIN NOW
Being the CEO of a federally qualified health center can be totally overwhelming....
Regardless of whether you've been in your position for 10 years or 10 months, it feels like you spend all your time putting fires out, and have no time for future planning and strategic growth.
The landscape for FQHCs is rapidly changing, and you're trying to provide quality healthcare on a razor thin margin. You don't have time to think about attracting new patients, recruiting and retaining high quality staff, fundraising or alternative payment methods.
Hi, I'm Jill!
I was also a CEO of an FQHC, and I had all those same worries. I started at the health center when it had an $800,000 deficit (and growing exponentially everyday!), 23% brand recognition, and no patient growth in years. I used my business skills and public health knowledge to turn the health center into a thriving, sought-after healthcare provider in our service area with a multi-million dollar reserve and healthy profit margin.
Hi, I'm Steve!
My career with FQHCs started as the IT director, then CFO, COO and Executive Vice President with two successful health centers. I grew a $3 Million health center into a $30 Million program with over 300 employees. I have been consulting FQHCs on everything from strategic planning, healthcare IT, grant writing and staff development since 2013.
CEO Connect brings you the
The 5-month boot camp is designed to get your health center from floundering to flourishing by teaching you sound business practices and proven strategies that are being used by the most successful health centers (and businesses) across the country.
The CEO Connect Boot Camp is an entirely different approach to FQHC executive training. Instead of only training you on HRSA requirements and compliance strategies, we're teaching you business skills and strategies that you can implement today and see a remarkable difference in your health center's bottom line.
Unlike conference sessions you've attended, we will walk alongside you while you implement what we're teaching you, ensuring your success.
There's no travel required for the Boot Camp, everything we teach will be virtual and accessible in our online resource library.
YES, SIGN ME UP!Ready to get started?
Important Dates:
- Start date of September 10th (time TBD)
- Registration Deadline: August 31st (must have received registration and payment by this date to be registered)
- Early Bird Bonus Deadline: August 16th (must be registered and payment received by this date to get early bird bonus)
"Jill is a holistic leader who teaches all aspects of effective FQHC leadership in a way that balances business, ethical, and clinical demands while never losing sight of why the organization exists. Jill helps leaders learn to understand and solve the challenges they face with confidence, wisdom and dignity."
When you join the CEO Connect Boot Camp you get:
Live bi-weekly workshops taught by Jill, Steve and other experts in the field
We have amazing guest speakers lined up to teach you about marketing, alternative payment methods, innovative care, maximizing insurance reimbursements, employment law, workforce culture and advocacy. If it's a topic not in our wheel-house, we are calling in the experts!
Live coaching with Steve and Jill
Get our expert advice and business consulting to help you put plan to paper. We'll answer all your questions about running a health center, do deep dive sessions to help you work through a specific problem, and offer the support and encouragement you need to be motivated to keep taking action.
Lifetime access to workshops, masterclasses, templates, done-for-you tools, and a growing resource library.
You never have to take copious notes and hope you remember everything you've learned from us like you do at a conference. Everything will be housed in an online platform that you can access anywhere and anytime. When you're ready to start taking action on a strategy we've taught you, everything you need will be there waiting for you.
Access to an exclusive, private community of your peers.
It's lonely at the top! There are over 1400 FQHCs in the US and US Territories, and they all have a CEO and upcoming CEOs. In this private community you can feel safe venting about things that aren't working, sharing your successes, learning from your peers, and making lifelong connections. Don't do this alone - come for the content and stay for the community.
An opportunity to join a limited-space Mastermind.
You're going to learn everything you need to turn your health center around and be a very successful CEO. In our mastermind, Boot Camp participants will come together to take action and implement those strategies. Tired of spending money on trainings that never lead to anything? That won't happen when you join our Mastermind. We will be walking alongside you and holding you accountable to achieve your biggest goals. Want to start a new service? Revamp your operations? Teach your staff a new Quality Improvement framework? We will help you create workplans, project management timelines and budgets, and everything else you need to accomplish those seemingly unattainable goals.
"Steven's extensive knowledge and deep understanding of FQHCs have made him an invaluable partner in our strategic planning. His financial acumen and insightful guidance have significantly contributed to our success, ensuring we navigate challenges with confidence and precision. Steven's expertise and collaborative approach are truly unparalleled."
- Kevin LaChapelle, CEO
MONTH 1:
Leading a Sustainable Community Health Center
Your health center won't be sustainable if you don't grow as a CEO. You'll learn the leadership styles and qualities of successful CEOs. Then, we get into creating a realistic & effective 3-year strategy, and best practices to ensure financial resilience and long-term sustainability.
MONTH 2:
Elevating Your Operations and Clinical Care to Reduce Costs and Retain Staff
Your biggest costs are in workforce turnover, inefficient operations, and stagnant care models. You're not attracting new patients, because your inefficiencies and workforce shortages leave your health center with little capacity to see new patients. In month 2 you'll learn how to improve your workforce culture, give employees the tools they need to increase productivity and satisfaction, and show employees how much you value them. Doing so, you're guaranteed to retain high-quality staff and provide exceptional patient care.
MONTH 3:
Building Your Brand
Becoming the leading healthcare provider in your area requires you to stand out among the competition and have a strong community presence. In month 3, you'll learn actionable strategies to build a strong brand, market your health center, and communicate the value of your health center to strategic community partners, funders and policymakers.
MONTH 4:
Retain Your Patients Using Innovative Healthcare Practices
It costs 90% more to attract a new patient than to retain an existing patient, so we'll teach you strategies to improve patient satisfaction, retain existing patients, and increase patients utilizing all your services. You'll see some innovative healthcare solutions and learn how to foster a culture of continuous improvement and growth.
MONTH 5:
Planning For Future Success
Successful CEOs are always planning for future success. In month five, you'll learn how to build a resilient financial model, write successful grants, and start fundraising. We'll also look at succession planning for you and other key positions in your health center.
"The leadership training that Jill has provided has been invaluable in the fast success our pharmacy saw within one year’s time.
With Jill’s guidance and support I was able to start innovative programs and accommodate our patient’ needs. I also was able to open another on-site pharmacy and nearly double the revenue in a short amount of time. The knowledge Jill has of FQHCs would be valuable to all FQHC leaders!"
- Michelle, Pharmacy Director
"Steven takes a personal approach to his FQHC consulting and uses his many years of experience to help health centers achieve success. It is clear that his experience working for FQHCs made a great difference for me. I knew I was in good hands."
- Jennifer Thomas, CEO
OUR MONEY-BACK GUARANTEE
We know this is an investment in yourself and your health center, and you want it to be the right fit.
That's why the CEO Connect Boot Camp comes with a 30-day money back guarantee. If you don't feel like you're learning from us, and getting value from being in a community of your peers, then email us at [email protected], and we will give you a full refund.
The only thing you have to do is attend the workshop and coaching calls live or watch the recordings for months 1 and 2. That way we’ll keep you accountable to the commitment you make when you join, and you’ll keep us honest about whether the course will serve you.
Before you go, let's talk about summer 2025....
Because, if you were in the CEO Connect Boot Camp, chances are your position and health center will look and feel pretty differently.
You'll have a realistic 3-year strategy with key performance indicators and revenue targets, your providers will be way more productive because you've made their jobs so much easier and more efficient, you'll be attracting new, insured patients using your marketing and outreach plan, your staff will be excited about adopting healthcare innovations to deliver better patient care, and you'll have a successor ready to take your key positions if someone decides to try a new adventure.
