Are your provider teams seeing enough patients during the day to break even or have a healthy margin at the end of the year? 💡
I find that teaching community health center staff about the business structure of a health center helps them understand why we ask them to have a full patient schedule.
In my FQHC Leadership Academy, I teach staff the history, business structure, and financials of FQHCs so they understand why a full patient schedule is essential. With rising healthcare costs and workforce shortages, negative profit margins are becoming common. 📈
Help your health center staff understand WHY you ask them to add more patients to their schedule rather than telling them HOW they will do that. Explain how the budget works, how the business is sustainable, and how seeing more patients expands access to healthcare to more people.
Instead of telling staff how to see more patients, explain why it matters. Help them see how their work sustains the center and expands access to care.
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