Effective leaders are able to give effective feedback, but that isn't as easy as it sounds. Although feedback is critical to making a person or a team work well, it can be difficult for a leader to master the art of feedback that will actually lead to change.
The art of providing effective feedback to team members is finding the balance between saying what needs to be said in a way that helps them grow, while knowing that your words carry a lot of weight and can easily demotivate them.
When I work with coaching clients I give them these tips and strategies for effective feedback. Feel free to steal them and watch the way you lead your team transform.
1. Performance Reviews Every Quarter: It's hard to expect continuous improvement from people if we're only evaluating their progress once a year. Performance reviews are a structured time to discuss the employees' goals and priorities, whether they're on track with them and what barriers they might be having to hitting their goals. Meeting every quarter means they won't get too far off from hitting their targets.
2. Be clear and consistent: Don't expect people to read your mind. If they are not performing well or meeting your expectations, be open and honest about that and coach them on how to improve. Meet regularly to make sure they are improving according to an agreed upon plan.
3. Weekly Check-ins: If you want to create sustainable change, you've got to keep the momentum going. Having a weekly check-in gives you a chance to talk to your team members about their priorities and projects, make real-time adjustments, and get anything that's gotten derailed quickly back on track.
4. Give praise and celebrate wins: Lastly, genuinely communicate what your team is doing well as often as possible. When they know exactly what you want them to do and that they're doing it well, they're going to keep doing it.
Creating a culture of effective communication will lead to sustainable and productive change on your team. Communicating clearly and consistently will keep everyone on track with their priorities; and, giving genuine praise often will keep the momentum going.
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