Privacy Policy

Steeley Strategic Solutions LLC, operating under the Jill Steeley brand ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, store, and protect information when you visit our website at https://www.jillsteeley.com, access our course portal at https://courses.jillsteeley.com, contact us, subscribe to our communications, register for webinars, purchase our products, or participate in our coaching, consulting, training, and educational programs.

By accessing or using our website and services, you acknowledge the data practices described in this Privacy Policy.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Steeley Strategic Solutions LLC is committed to protecting the privacy and confidentiality of customer information, including mobile phone numbers and SMS messaging consent records.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services as necessary to deliver authorized communications.

We do not sell, rent, or distribute customer mobile information or SMS consent records for independent marketing or promotional purposes.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, products, services, and communications.

Personal Information

Depending on your interactions with us, the information we collect may include:

• Full name

• Email address

• Phone number

• Mailing or billing address

• Business name, organization, and professional title

• Payment and transaction information

• Program registration and enrollment details

• Appointment and consultation information

• Communication preferences, including email and SMS consent records

Non-Personal Information

• When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Pages visited and time spent on our website

• Website usage patterns and interactions

• Cookies and similar tracking technologies

Customer and Client Communications

• We may also collect information related to:

• Website inquiries and contact form submissions

• Coaching and consulting requests

• Appointment scheduling and preferences

• Course, webinar, and event registrations

• Customer service inquiries

• Program participation and service history

• Feedback, testimonials, and survey responses voluntarily submitted

• Communication consent records and preferences

We collect information reasonably necessary to operate our business, provide our services, and communicate with you.

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• Providing leadership coaching, consulting, training, and educational services

• Processing purchases, payments, and program enrollments

• Scheduling appointments and consultations

• Responding to inquiries and customer support requests

• Delivering purchased courses, digital products, and educational resources

• Sending appointment reminders, program information, and service-related updates

• Providing newsletters, educational content, and promotional communications when appropriate consent has been obtained

• Improving website functionality and user experience

• Understanding website traffic and engagement

• Maintaining communication preferences and consent records

• Protecting our website and business operations against unauthorized activity

• Complying with applicable legal and regulatory requirements

We use personal information only for the purposes described in this Privacy Policy or as otherwise permitted by applicable law.

3. SMS Messaging and Compliance

SMS Messaging Program

Steeley Strategic Solutions LLC, operating under the Jill Steeley brand, offers transactional, informational, and promotional text messaging communications to individuals who have provided the appropriate consent.

Depending on your interactions with us and the consent you provide, SMS communications may include:

• Appointment and consultation confirmations

• Appointment reminders and scheduling updates

• Coaching and consulting service notifications

• Webinar, workshop, and event reminders

• Course and program enrollment updates

• Customer support responses

• Important service-related announcements

• Educational content and resources

• Program announcements, special offers, and promotional communications when you have specifically opted in to receive marketing messages

SMS Opt-In and Consent

We respect your communication preferences and obtain appropriate consent before sending SMS messages.

By voluntarily opting into our SMS messaging program, you authorize Steeley Strategic Solutions LLC, operating under the Jill Steeley brand, to send text messages consistent with the consent you provide.

• Participation in our SMS messaging program is voluntary.

• SMS messages are sent only in accordance with applicable consent requirements.

• Consent may be collected through website forms, registration forms, or other approved opt-in methods.

• We maintain appropriate records of communication preferences and consent.

• Transactional and informational SMS consent is distinguished from promotional SMS consent.

• Promotional SMS messages are sent only when appropriate marketing consent has been obtained.

• Consent to receive marketing text messages is not a condition of purchasing our products or services.

Providing your mobile phone number for a purchase, inquiry, or appointment does not automatically enroll you in promotional SMS communications.

SMS Opt-Out Instructions

You may opt out of SMS communications at any time.

Reply STOP to any text message from us to unsubscribe.

After receiving your opt-out request, we may send a final confirmation message acknowledging that you have been unsubscribed.

No additional messages will be sent under that messaging program unless you opt in again, except as otherwise permitted or required by law.

SMS Message Frequency

Message frequency varies depending on your interactions with our business, participation in our programs, and the messaging communications you have agreed to receive.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

SMS Help and Support

For assistance with our SMS communications, reply HELP to any text message from us or contact us at:

[email protected]

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Message delivery is subject to carrier availability, network conditions, and applicable restrictions.

SMS Data Privacy and Protection

We take reasonable measures to safeguard mobile phone numbers, SMS consent records, and related communication information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS opt-in data and consent will not be provided to outside organizations for independent marketing, advertising, or lead-generation activities.

Authorized SMS aggregators and messaging service providers may process the information necessary to facilitate communications you have consented to receive.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Information Disclosure and Service Providers

We respect the confidentiality of personal information collected through our website and services.

To operate our business effectively, we may use authorized technology platforms and service providers that assist with:

• Website hosting and maintenance

• Customer relationship management

• Appointment scheduling

• Payment processing

• Email and SMS communication delivery

• Course and digital product hosting

• Website analytics and performance

• Customer support and business administration

These providers process information only as reasonably necessary to perform services on our behalf and are expected to implement appropriate privacy and security safeguards.

We may also disclose information when required by applicable law, legal proceedings, or valid governmental requests.

Important SMS Data Restriction

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

SMS consent records will not be used for unrelated marketing activities or transferred to another business for its independent promotional purposes.

5. Data Security and Retention

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These safeguards may include:

• Secure website connections

• Access controls and authentication procedures

• Restricted access to sensitive information

• Appropriate security measures provided by our technology platforms

• Maintenance and updates to business systems

• Procedures intended to prevent unauthorized access or disclosure

• Although we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security but remain committed to implementing reasonable safeguards to protect the information entrusted to us.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested products and services

• Maintain client and customer records

• Fulfill contractual obligations

• Comply with applicable legal requirements

• Maintain appropriate communication consent records

• Resolve disputes and protect our legitimate business interests

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and recordkeeping requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our content.

These technologies may be used to:

• Analyze website traffic

• Understand visitor engagement

• Remember user preferences

• Improve website performance

• Evaluate the effectiveness of content and marketing activities

• Enhance the overall website experience

• You may control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some website features.

7. Your Privacy Rights and Choices

We respect your right to make informed decisions about your personal information.

Depending on applicable privacy laws, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal information, subject to applicable legal exceptions

• Request information about how your personal data is used

• Withdraw consent for certain communications

• Update your contact information and communication preferences

• Opt out of marketing emails

• Opt out of SMS messages

• Exercise other privacy rights available under applicable law

Email Communications

You may unsubscribe from promotional email communications at any time by clicking the unsubscribe link included in our marketing emails.

SMS Communications

You may unsubscribe from SMS communications at any time by replying STOP.

Privacy Requests

To request access, correction, or deletion of personal information, please contact us at:

[email protected]

We may request additional information to verify your identity before processing certain privacy-related requests.

8. Third-Party Websites and External Links

Our website may contain links to external websites and services, including scheduling platforms, educational resources, course platforms, and payment services.

These external websites operate under their own privacy policies and terms.

We encourage you to review the applicable policies before providing personal information through external websites.

This Privacy Policy applies to information collected and processed by Steeley Strategic Solutions LLC through the Jill Steeley website and its business operations.

9. Children's Privacy

Our website, coaching services, consulting programs, and educational offerings are intended primarily for adults and professionals.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

If you believe a child has provided personal information through our website, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or applicable legal requirements.

When changes are made, the effective date at the top of this page will be updated accordingly.

If material changes affect how we handle personal information, we may provide additional notice through our website or other appropriate communication methods when required by law.

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact:

Steeley Strategic Solutions LLC
Operating under the Jill Steeley brand

Website: https://www.jillsteeley.com
Email: [email protected]

For SMS messaging assistance, reply HELP to a text message from us or email [email protected].

To stop receiving SMS communications, reply STOP.